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CLIENT CHARTER

Research Management Centre (RMC) and Putra Science Park (PSP), under the Office of Deputy Vice-Chancellor (Research and Innovation), Universiti Putra Malaysia, with full determination pledge to provide quality and efficient services to meet customer needs as established in Quality Management System MS ISO 9001:2008. 

Based on the research and innovation client charter, here are the customer needs under management of RMC :

  1. Issue an approval letter for grant application within fourteen (14) working days from receipt of the approval letter from grant sponsor.
  2. Issue a grant offer letter within twenty one (21) working days after receiving the result from the grant application.
  3. Inform the result on the application to attend seminars / conferences / workshops / visit abroad (SKBL) within five (5) working days after the SKBL Committee Meeting.

Updated:: 17/05/2024 [fikri.munir]

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